Lets look at how to get more reviews on TripAdvisor
Over the years we have worked with and known plenty of businesses in retail, hospitality and other areas which rely on word of mouth and recommendations to attract more customers. Now we can look at how to get more reviews on TripAdvisor, and increase your business as you do so.
One of the most popular ways to get more reviews on TripAdvisor is to ask for them…there a a couple more ideas on how to getting more reviews on TripAdvisor here.
Over the last five years or so, one of the most common questions which all of these types of businesses want answered is “how do I get more reviews on Trip Advisor”. Based on our experience, here are our thoughts.
Make sure that your customers know you are on TripAdvisor. On your premises display the TripAdvisor logo. Do the same on your website and Facebook page.
Use TripAdvisor’s tools to encourage your customers. The TripAdvisor App for Facebook and Review Starter Widget for your website will both help, and will all show you how to get more reviews on TripAdvisor.
Provide excellent service. One of the most efficient ways of gathering reviews is to give your customers something to review. Go out of your way to help and people will want to leave you a review. People like nothing more than showing their friends that they’ve found somewhere great to eat, stay or shop. Remember the opposite is also true, people will want to leave a great review for brilliant service, and they’ll be just as quick to leave a poor review for poor service.
If something goes wrong, quickly put it right. Customers are much more forgiving of mistakes and cock ups if they are quickly and professionally sorted. To err is human, but to put it right shows true professionalism.
Make it easy for your customers to leave a review. Provide them with a link to your TripAdvisor Page and above all else ask them. A customer politely asked is significantly more likely to leave a review. Remember that your customers have busy lives, so make it as simple as possible for them to do so.
A simple and effective way to ask for a review is with a TripAdvisor Review Card, on presentation of a clients final bill, albeit a restaurant, B&B or Hotel, ask for a review and explain how the TripAdvisor review Card works, and how much your business relies on the goodwill of people that visit you.
A good additional place to get reviews is Google My Business, find out more about that subject here. And for more information on the benefits of Google My Business reviews, click here.